Introduction
Moss Creek Landscaping, LLC. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mosscreeklandscaping.com or contact us for services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
Information We Collect
We may collect the following types of information: name, email address, phone number, and home or business address submitted through our contact forms; information about your landscaping project or service needs; device information and IP address collected automatically when you visit our website; and communication records including emails, texts, and call logs.
How We Use Your Information
We use the information we collect to respond to your inquiries and provide landscaping quotes and services, send appointment reminders, project updates, and follow-up communications, send promotional messages, special offers, and service announcements (only with your consent), improve our website and customer experience, and comply with legal obligations.
SMS and Text Message Communications
By submitting your phone number through our contact forms or otherwise providing it to us, you consent to receive SMS text messages from Moss Creek Landscaping, LLC. These messages may include appointment reminders, quotes, follow-up communications, and promotional offers. Message frequency varies. Message and data rates may apply. Consent to receive SMS messages is not a condition of purchase. You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us at info@mosscreeklandscaping.com.
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our business such as CRM and communication platforms, and legal authorities if required by law. We do not share your information with affiliate marketers or lead brokers.
Data Retention
We retain your personal information for as long as necessary to provide services and comply with legal obligations. You may request deletion of your information at any time by contacting us.
Your Rights
You have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your information, opt out of SMS communications at any time by replying STOP, and opt out of email communications by clicking unsubscribe in any email.
Cookies
Our website may use cookies to improve your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the effective date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.